Privacy Policy

Version 2026-09-01. This policy explains what ClaimedTurf collects, why, and the choices you have. It is part of our Terms of Service.

• 1. Who we are
• 2. Information from visitors and customers
• 3. How we use it
• 4. Who we share it with
• 5. Property owners who appear in our reports
• 6. How long we keep information
• 7. Security
• 8. Your choices
• 9. Children
• 10. Changes and contact

1. Who we are

ClaimedTurf is operated by ClaimedTurf. We sell weekly lead reports to home-service contractors. Each report identifies properties where public permit activity suggests demand for a trade, with owner contact information where we could locate and check it. Questions about this policy go to privacy@claimedturf.com.

2. Information from visitors and customers

• What you give us. When you join a founding list, a waitlist, or start a checkout, we collect your name, company, email address, trade, and the territory you are interested in. When you subscribe, we also keep your subscription details (territory, trade, price tier, start date) and the outcome feedback you send us about individual leads.
• Payment. Payments are processed by Stripe. Your card number goes to Stripe, not to us. We keep Stripe’s identifiers for your customer and subscription so we can match payments to your territory.
• Technical and audit data. Our servers log the IP address, browser identifier, and time of form submissions and checkout steps. We use these to rate-limit abuse, to detect bots, and to keep an audit trail of who claimed a territory and when, including a record of your acceptance of our terms.
• Email delivery signals. Our email provider tells us whether the emails we send you were delivered, bounced, were marked as spam, and, where your mail client allows it, whether they were opened or a link was clicked. We use this to catch delivery problems and to notice when a report is not reaching you.

3. How we use it

• To verify your email address, hold and claim your territory, and bill you.
• To deliver your weekly reports and service notifications.
• To tell you about territory availability and your sample report if you joined a founding list or waitlist. You can opt out of those emails at any time (Section 8).
• To prevent fraud, abuse, and overselling of territories.
• To improve our lead scoring using the outcome feedback our customers send. We use that feedback in aggregate and never disclose one customer’s results to another.
• To comply with law and to enforce our terms.

We do not sell customer information, and we do not use it for advertising by others.

4. Who we share it with

We share customer information only with the service providers that run our business:

• Stripe, for payments and subscription billing.
• Our transactional email provider, to send verification links, confirmations, and reports.
• Our hosting and database provider, where our application and data run.

We do not send your customer information to our permit, property, or contact-data suppliers. Lookups to those suppliers are keyed on property addresses, not on you. We may disclose information if required by law, to protect our rights, or as part of a sale or reorganization of the business, in which case this policy continues to apply.

5. Property owners who appear in our reports

• Where it comes from. The starting point is the building permit record your local government publishes when a permit is applied for or issued. That record is public. We combine it with property information and owner contact information from licensed data providers, the same kind of providers used by title companies, lenders, and marketers.
• What we include. The property address, the type of work indicated by the permit, an owner name, and, where we could locate and check one, a phone number or mailing address. We do not include financial, credit, or other sensitive categories of information.
• Who sees it. One subscribed contractor per trade category per territory, under written rules that require manual outreach only, prohibit autodialing and bulk texting, prohibit resale, and require them to stop when you ask.
• Do-not-call checks. Before a phone number appears in a report we check it against the National Do Not Call Registry and the state registries available to us, and we record when that check was made. Numbers on those registries are withheld.
• Opting out. Email privacy@claimedturf.com with your address. We add it to our suppression list, which our report pipeline checks before every report is built, so it is excluded from future reports; and if a subscriber already received it, we tell them to stop contacting you. We will confirm by reply. You do not need to give a reason.

6. How long we keep information

• Customer account and subscription records: for the life of the subscription and for up to seven years afterward, for tax, accounting, and dispute purposes.
• Founding-list and waitlist signups: until you opt out or the territory you asked about is no longer offered.
• Do-not-call check records and opt-out requests: at least five years, because we may need to show that a check was made or that a suppression request was honored.
• Raw supplier data used to build reports: retained for a limited period for auditing, then deleted.

7. Security

We use reasonable technical and organizational safeguards: encrypted connections, access credentials held only in protected configuration, one-time verification links that are stored only as hashes, and a small number of people with access to production data. No system is perfectly secure, and we cannot guarantee that information will never be accessed without authorization. If we learn of a breach affecting your information, we will notify you as required by law.

8. Your choices

• Marketing emails (founding list, waitlist, availability updates): reply to the email or write hello@claimedturf.com and we stop.
• Service emails (verification links, receipts, weekly reports) continue while you subscribe, because they are the service. They stop when your subscription ends.
• Access, correction, and deletion. Email privacy@claimedturf.com. We will tell you what we hold about you, correct it, or delete it, unless we are required to keep it (Section 6). We respond within 30 days.
• Property owners can opt out of our reports as described in Section 5.

9. Children

Our service is for businesses. We do not knowingly collect information from anyone under 18. If you believe we have, contact us and we will delete it.

10. Changes and contact

We may update this policy. Material changes are emailed to subscribers at least 14 days before they take effect and noted by the version at the top of this page.

ClaimedTurf
Privacy and opt-out requests: privacy@claimedturf.com
General questions: hello@claimedturf.com
https://claimedturf.com